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Privacy Policy

At Defendo VPN, your privacy is our priority. This Privacy Policy explains what data we collect, how we use it, and how we protect your information.

1. Information We Collect

Device Information

We may collect non-personal technical data such as:

  • Device model and OS version
  • VPN connection diagnostics and crash logs

This helps ensure compatibility and maintain stable performance.

Usage Data

We may collect anonymized information about how you interact with the app to improve features, identify issues, and enhance reliability.

We do not collect browsing history, online activity, or the content of your VPN traffic.

User-Provided Information

If you contact support, we may receive your email address and any information you voluntarily provide.

2. How We Use Your Information

We use collected information to:

  • Improve app functionality, stability, and speed
  • Diagnose and fix technical issues
  • Provide customer support
  • Communicate important updates or service notices

We do not sell, rent, or share your personal data for advertising purposes.

3. Data Security & Retention

  • Sensitive data, if transmitted, is encrypted
  • Only essential diagnostic information is retained, and only for as long as necessary for troubleshooting
  • No VPN traffic, browsing data, or user activity logs are stored

4. Third-Party Services

We may use trusted analytics and crash-reporting tools (e.g., Firebase). These services receive only anonymized or aggregated data.

5. Children's Privacy

The app is not intended for children under 16. We do not knowingly collect information from minors. If such information is discovered, it will be removed.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Withdraw consent
  • Request details about how your data is used

Contact us to exercise these rights.

7. Policy Changes

We may update this Privacy Policy to reflect new features or legal changes. Updates will appear in the app. Continued use means you accept the revised version.

8. Contact Us

For privacy inquiries:
Email: [email protected]